How MS works

MS works on the basis of direct, peer-to-peer support between people. This means that the financial support doesn't go into a central fund, but rather it is transferred directly — from the donor to the person who needs the solidary aid. In this way, support is able to arrive more quickly, more transparently and more responsibly — then when it is needed most. Our goal isn't only to collect aid, but to build a system based on trust, clear rules, and interpersonal responsibility.

One MS safety net,
two areas of support

MS functions as one system of direct financial aid, but it covers two areas – depending on who needs support, and what situation a person is in. We started with the coordination of support for education workers. Through that experience it became clear to us that the same patterns of oppression, injustice, and deprivation of support because of institutional failure also afflict the wider community. This is why today, MS covers two areas of support:

MS For Education

Support for people from the education sector who have lost a part of or their entire salary or institutional support due to their professional or social engagement.



Examples of support include:

  1. Coverage for partial or complete salary loss
  2. Financial support for teaching staff
  3. Support for people from the education sector who suffer the consequences of their engagement

MS Against Repression

Support for people who face fines, pressures, violence, and other consequences of their social engagement or commitment to the public interest.


Examples of support include:

  1. Coverage for fines, the cost of court proceedings, or the cost of emergency hospital visits
  2. Emergency support after repression or pressures
  3. coverage of expenses incurred through various forms of repression as consequence of their social engagement

The pillars of MS

MS functions as a direct connection between people, based on trust and verification.
The system has three key roles:

Donor (You)

Who: A person who wants to offer financial aid.

What: The donor registers first, then chooses the area of support, and then transfers money to the account of the person who needs aid. The donor does not wire the money to MS, but directly to the people who need it – the recipients.

Afflicted by oppression — recipients of solidary aid

Who: A person afflicted by the consequences of their activism or professional integrity (fines, job loss, pressures).

What: The person needing solidary aid enters the solidarity support network via a delegate. They state their needs, and receive a money transaction from a donor.

Read here more if you need support

Delegate

Who: The bridging trust and control mechanism of MS.

What: Delegates are background-checked partners who verify cases and enter potential recipients of solidary aid into the system. Delegates confirm that help came to the correct hands. They ensure that the system remains transparent and that there are no abuses.

Read here more about the delegates

From application to direct aid – step-by-step.

The donation is sent directly – from the donor to the person who needs support, no funds or intermediaries.

Registration and Login
1

With one click, you become a donor after registration on our website.

Donate
Basic information is needed for registration

You enter your name, surname and e-mail address.

A confirmation link is sent to the registered e-mail address.

The Donor Account is created quickly – no password needed.

Registration confirmation

Registration is completed via clicking the secure link sent to the registered e-mail address. Use the same email to log back into your account anytime via the "Log in" button

Registration is complete. Now it is necessary to choose the area of support.

Choose the area of support
2

The donor can choose:

  • MS For Education
  • MS Against Repression
  • or both areas at once
You can change the area of support according to where you want to direct your solidary aid.

Support for people from the education sector, who are suffering the consequences of their professional or social engagement.

Support for people who are afflicted by fines, pressures, and other consequences of their social engagement

You can contribute to both areas of support.

Money is being directed where it is most needed. If you choose both causes, the system allocates funds as needed..

3
Choosing how to donate
International transactions

For transactions from outside of Serbia, the following options are available: Western Union After the transaction, the MTCN number is entered into the system. With the MTCN number the recipient can collect the donation. Moneygram After the transaction, the control number is entered into the system. With the control number the recipient can collect the donation. SEPA Transaction You are given an instruction for SEPA transactions in foreign currencies (Serbian dinar).

Transactions within Serbia

Via bank transfer (žiro bank account in dinar)
The donation is paid via bank transfer. The MS system generates a bank transfer slip which is sent via e-mail to the donor, or the donor generates payment instructions via the MS system.* * See section ‘Generating your own transfer slip’

When there is a need, MS sends instructions by e-mail.

Donation amount

You set the donation amount, which can be done as a one-time or monthly payments. Transactions within Serbia are in dinar, and international transactions are paid in euro.* * International transactions are converted into Serbian dinar at the conversion rate 117.5 dinar/euro.

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Choosing how to donate The payment instructions are sent out via e-mail when there is an active need. The instructions can be generated automatically, or by hand.
Automatically generated payment instructions

Mondays and Thursdays at 07:00 AM payment instructions are generated automatically. They are valid for a limited amount of time Generiše se kada postoji potreba za donacijom, a mogu se dobiti putem sistema i putem

Donation amount

When the payment instructions are generated, it is active (reserved) for 72 hours. If the donor didn’t log in, and missed the transaction deadline, the instructions are deleted and re-released for a different donor. See more ‘Generating instructions by hand’ After the deadline, the transaction information is deleted, to prevent mistaken or late transactions.

Generating instructions by hand

When there is an open need in the system, it is possible to generate a transaction by hand in the desired amount. MS generates instructions and sends them out via e-mail. The instructions are active for 72 hours. If a donor cannot do the transaction within this timeframe, the donation slot is freed up for a new donor who can then generate transaction instructions on their own (By pressing the button ‘Generate payment instructions’, new payment instructions will be generated only if there is a need for donations.)

5
Donation payment Instructions are generated. The instructions were sent to the e-mail address of the donor, or the donor has generated their own instructions in the MS system.
The donation is paid directly to the person who needs the aid.

MS works as a peer-to-peer system.
This means that your donations go directly to the person who needs it — no centralised funds, intermediaries, or keeping money in the system. Directly from person to person.

Payment confirmation

When the donor has made their payment, they confirm in their profile that the donation has been sent. In that way, the system can track the donation status and close the instructions.

Tracking donation status

A donor can track in their profile the donation status: Payment pending Payment confirmed This enables a clear overview and transparency.

Delegates confirm reception

Delegates confirm that the donation has been received.
Delegates are people verified by MS who: Enter people who need aid into the system Check basic information Confirm that aid has arrived In this way, MS ensures an added layer of trust and responsibility. See more

Thank you for being part of MS
1
Registration and Login

With one click, you become a donor after registration on our website.

Donate
Basic information is needed for registration

You enter your name, surname and e-mail address.

When the payment instructions are generated, it is active (reserved) for 72 hours.

The Donor Account is created quickly – no password needed.

Registration confirmation

Registration is completed via clicking the secure link sent to the registered e-mail address.

The donor can log in directly with the e-mail address onto the MS website, via the ‘Log in’ button.

Registration is complete. Now it is necessary to choose the area of support.

2

The donor can choose:

  • MS For Education
  • Solidarity Network against repression
  • or both areas at once
You can change the area of support according to where you want to direct your solidary aid.

Support for people from the education sector, who are suffering the consequences of their professional or social engagement.

Support for people who are afflicted by fines, pressures, and other consequences of their social engagement.

You can contribute to both areas of support.

Money is being directed where it is most needed. If you choose both causes, the system allocates funds as needed..

3
Choosing how to donate
International transactions

For transactions from outside of Serbia, the following options are available: Western Union After the transaction, the MTCN number is entered into the system. With the MTCN number the recipient can collect the donation. Moneygram After the transaction, the control number is entered into the system. With the control number the recipient can collect the donation. SEPA Transaction You are given an instruction for SEPA transactions in foreign currencies (Serbian dinar).

Transactions within Serbia

Via bank transfer (žiro bank account in dinar)
The donation is paid via bank transfer. The MS system generates a bank transfer slip which is sent via e-mail to the donor, or the donor generates payment instructions via the MS system.* * See section ‘Generating your own transfer slip’

Donation amount

You set the donation amount, which can be done as a one-time or monthly payments. Transactions within Serbia are in dinar, and international transactions are paid in euro.*

* International transactions are converted into Serbian dinar at the conversion rate 117.5 dinar/euro.

When there is a need, MS sends instructions by e-mail.

4
Generating payment instructions

The payment instructions are sent out via e-mail when there is an active need. The instructions can be generated automatically, or by hand.

Automatically generated payment instructions

instructions are generated automatically ponedeljkom i četvrtkom u 7:00 časova i važe ograničeno vreme. When there is a need for donations, the MS system automatically generates instructions. These are sent out via the MS system and via e-mail.

Donation amount

When the payment instructions are generated, it is active (reserved) for 72 hours. If the donor didn’t log in, and missed the transaction deadline, the instructions are deleted and re-released for a different donor. See more ‘Generating instructions by hand’ After the deadline, the transaction information is deleted, to prevent mistaken or late transactions.

Generating instructions by hand

When there is an open need in the system, it is possible to generate a transaction by hand in the desired amount. MS generates instructions and sends them out via e-mail. The instructions are active for 72 hours. If a donor cannot do the transaction within this timeframe, the donation slot is freed up for a new donor who can then generate transaction instructions on their own (By pressing the button ‘Generate payment instructions’, new payment instructions will be generated only if there is a need for donations.)

5
Donation payment

Instructions are generated. The instructions were sent to the e-mail address of the donor, or the donor has generated their own instructions in the MS system.

The donation is paid directly to the person who needs the aid.

Mreža solidarnosti funkcioniše po peer-to-peer principu.
This means that your donations go directly to the person who needs it — no centralised funds, intermediaries, or keeping money in the system. Directly from person to person.

Payment confirmation

When the donor has made their payment, they confirm in their profile that the donation has been sent. In that way, the system can track the donation status and close the instructions.

Tracking donation status

A donor can track in their profile the donation status: Payment pending Payment confirmed This enables a clear overview and transparency.

Delegates confirm reception

Delegates confirm that the donation has been received.
Delegates are people verified by MS who: Enter people who need aid into the system Check basic information Confirm that aid has arrived In this way, MS ensures an added layer of trust and responsibility. See more

Thank you for being part of MS